We want you to be completely satisfied with your purchase of a Bricktray. If for any reason you are not satisfied, we offer a hassle-free return policy to ensure your satisfaction. Please review the following guidelines regarding returns:

1. Eligibility for Returns:   - The Bricktray must be in its original, unused condition.   - The original packaging and any included accessories must be included.   - Proof of purchase, such as a receipt or order confirmation, is required.

2. Timeframe for Returns:   - Returns must be initiated within 30 days of the original purchase date.   - After 30 days, we are unable to accept returns.

3. Return Process:   - To initiate a return, please contact our customer service team via email or phone.   - Provide your order details, including the purchase date and any relevant information.   - Our customer service team will provide you with a return authorization code and further instructions for the return process.

4. Return Shipping:   - The customer is responsible for the return shipping costs unless the return is due to an error on our part.   - We recommend using a trackable shipping method to ensure the safe return of the Bricktray.   - Please package the Bricktray securely to prevent damage during transit.

5. Refund or Exchange:   - Once we receive the returned Bricktray and verify its condition, we will issue a refund to the original payment method.   - If you prefer an exchange, please let us know, and we will do our best to accommodate your request, subject to product availability.

Please note that any personalized or customized Bricktrays may not be eligible for return unless there is a manufacturing defect or error on our part.
We strive to provide the highest quality products and exceptional customer service. If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We appreciate your business and look forward to assisting you with your return if necessary.

Thank you for choosing our Bricktray!